"Can I speak to your manager please?"

Okay so this afternoon I recieve a phone call at work from this wierd indo-canadian lady (no racial insinuations involved....really) asking for the manager. I tell her she is speaking to one. This stranger starts a manic complaint about how her son has been given too many hours of work; hence has less time concentrating on his studies for school. She goes on to reiterate the importance of school and getting a degree, and then requested if I could cut back Mr. X's hours since I am now the manager.....In response, I say, "mmmm...." just for the sake of filling in the awkward silence, I'm guessing this crazed lady took it as a promise that I shall graciously comply to what she asked. At the end of this totally bizzarre conversation, she abruptly informs me that she is the mother of my co-worker. FYI this particular co-worker of mine is 19 yrs old, and is at a legal age to do whatever he chooses with his life. WTF? In retalliation, I informed this particular co-worker of mine to give him heads-up on what his mother has been doing behind his back. (.....yes this gentleman has no idea what a psycho BITCH his mom really is). A couple minutes after I ended my convo. with Mr. X I receive a phone call from the enraged mother demanding why I told her son about our recent conversation. (are you following? If not good because I am as confuse as you are). HELLO?! First of all you did not tell me to keep our conversation confidential, and secondly where the fuck is your bedside manners lady? Furthermore she had the gall to critizice me about my managing skills and simultaneously make me deaf on both ears. Fucking Unbelievable!